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Listing Quality Policy

Listings Quality Policy

Users of the Tykoon Real Estate services (including all properties owned and operated by Tykoon Real Estate, related data and/or related services) (collectively, the “Services”) acknowledge and agree to comply with the following Listings Quality Policy (the “Policy”). Tykoon Real Estate reserves the right to remove any content that violates any of Tykoon Real Estate’s terms of use or policies, or is otherwise inappropriate. In the event that Tykoon Real Estate discovers a violation of any of Tykoon Real Estate’s terms of use or policies, Tykoon Real Estate may remove all or certain portions of your listings from the Services, terminate your Tykoon Real Estate account(s) and/or restrict your access to the Services.

1. Advertising and Claiming Listings.

a. Advertising Listings. Except as provided in this section 1(a), listings (regardless of the type) may only be advertised by the real estate Agent (the “Agent”) who is the contracted, exclusive listing Agent for such listing. A listing may also be advertised by the exclusive listing Agent’s broker owner or team lead. A broker owner or team lead that advertises a listing on behalf of the listing Agent must update their profile on the Services so it represents the team or company instead of an individual Agent. This can be done by changing the screen name and profile picture. Once a profile represents the office, permission from the listing Agent is also required for the broker owner or team lead to advertise another Agent’s listings.

b. Claiming Listings. If you mistakenly claim a listing, you must promptly release such claim on the listing. If you mistakenly claim a listing that is provided to Tykoon Real Estate via a data feed, you must promptly contact the source of the data feed to cancel the listing. You may also cancel a listing on tykoonre.com via the My Listings section of your tykoonre.com account. If you claim a listing that has already been claimed by another party, the original party will be notified. Please notify the Tykoon Real Estate Listing Support Team at info@tykoonre.com if you believe that someone has erroneously claimed a listing on tykoonre.com. Please notify the Customer Support Team at info@tykoonre.com if you believe that someone has erroneously claimed a listing on tykoonre.com. You can also use the “Report Listing” option at the top of the property page to request further investigation.

c. Pocket Listings. As long as you are the contracted, exclusive listing Agent, you may advertise a pocket listing on the Services. Tykoon Real Estate may require that you provide the listing contract(s) that verify you have an exclusive right to advertise the listing. If Tykoon Real Estate is unable to verify that you are the contracted, exclusive listing Agent, Tykoon Real Estate may remove the listing(s).

d. REO Homes. Homes are bank-owned and open and are generally not represented by an individual Agent. Additionally, Tykoon Real Estate offers a pre-market product to data providers that publish foreclosure listings. As long as you are the contracted, exclusive listing Agent, you may advertise the foregoing listings on the Services. Tykoon Real Estate may require that you provide the listing contract(s) that verify you have an exclusive right to advertise the listing. If Tykoon Real Estate is unable to verify that you are the contracted, exclusive listing Agent, Tykoon Real Estate may remove the listing(s) and/or your claim on the listing(s).

e. New Construction. Tykoon Real Estate offers a product for new construction and developments and strongly prefers that the corresponding data be provided to Tykoon Real Estate directly by the builder. As long as the builder has granted you the exclusive right to advertise a listing, you may advertise it on the Services. Tykoon Real Estate may require that you provide the listing contract(s) that verify you have an exclusive right to advertise the listing. If Tykoon Real Estate is unable to verify that you are the contracted, exclusive listing Agent, Tykoon Real Estate may remove the listing(s) and/or your claim on the listing(s). If the new construction/spec home does not have an established address Tykoon Real Estate may require you to use a third party feed provider to properly provide the listings to Tykoon Real Estate. For additional information, please contact our Builder Team at builderteam@tykoonre.com.

f. Undisclosed Addresses. A complete address is required for Tykoon Real Estate to investigate listings and maintain listing quality. Each listing posted directly via the Tykoon Real Estate website or the tykoonre.com website must include a complete address, including the street number. If you do not want to disclose the address, you must use a syndication service that allows you to opt out of displaying the address online. If Tykoon Real Estate is unable to verify a listing with an incomplete address, Tykoon Real Estate may remove the listing at any time, without warning.

g. For Sale by Owner (FSBO) and For Rent by Owner (FRBO). Only the property owner may advertise it as a FSBO or FRBO. Tykoon Real Estate may require that you provide a certificate of title or other documentation to verify you are the owner. If Tykoon Real Estate is unable to verify that you are the property owner, Tykoon Real Estate may remove the listing(s) and/or your claim on the listing(s).

2. Limitations on Self-Promotion and Marketing.
Tykoon Real Estate restricts the inclusion of self-promoting information on
listings. This includes, but is not limited to, self-promotion on photos and/or listing descriptions.

a. Photos. You may not include marketing information, including, without limitation, an Agent’s name, company name, logo, phone number and/or email address on listing photos, whether as text, a watermark, or otherwise.

b. Listing Descriptions. You may not include marketing information, including, without limitation, an Agent’s name, phone number and/or email address within a listing description.

3. Claiming Past Sales
a. Only the buyer’s Agent and the seller’s Agent identified in a listing report are permitted to claim such listing as a past sale in their profile on the Services.

b. Only one Agent can claim a particular side of a transaction. If a listing was co-listed, only one Agent will be eligible to claim the past sale in their profile on the Services.

c. If the Agent is part of a team at the time of a transaction, the individual Agent is permitted to claim the corresponding listing as a past sale in their profile on the Services, unless an agreement between the Agent and their team and/or brokerage indicates otherwise.

4. Listing Feeds.

a. Complete Data Set. Listing feeds that do not include a complete set of data that includes, without limitation, photos, listing description and home facts, will not be accepted.

b. Daily Updates. Listing feeds must be updated at least one time per day to ensure that Tykoon Real Estate users have access to the most up to date and accurate information.

– Updated June 2016

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